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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 30,853 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have bit of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/ Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience at Best Buy was great per usual. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They def took great care of our items when delivering and mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to get these plans. Anything can happen to your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know haven't had to use it. Thats a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on every job that they do. Clean work and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr plan for 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than… Not Safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved issue with defective tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the cashier on that day there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always helps !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very happy with the tv i got life savior as i love playing video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

    I would recommend this to a friend