Customer Ratings & Reviews

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

Geek squad was worth it for this product. I made a wide decision to purchase it.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

great store always smiling bestbuy forever great stuff

I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

I havent needed to use it yet, but its nice to have the protection when i need it.

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Always happy with geek squad great customer service

Purchased for the double oven wall unit. Have not had to use it yet.