Customer Ratings & Reviews

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

I don't always get warranties, but for as little as this cost to cover my 32" TV it is well worth it. 42 cents a month to cover it for 5 years, and if something does go wrong, I just have to bring it back to any Best Buy and they have all the info!

It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

Great program for the amount of services you can receive.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.

Seems every time I've ever needed there help they don't cover what the issue is. Very annoying. A 1000.00 laptop 5 months old with both charging ports bad and it wasn't covered by them. For 1 example.

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv