Customer Ratings & Reviews

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

I strongly recommend this service with every big electronic purchase. Fast and very friendly response, took care of the issue in less than a week. Thank you

The protection plan sounds wonderful and hopefully I never have to use it.

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

Geek squad representative was outstanding. Arrived timely and performed service quickly.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

Havnt had to use them yet so cant complain a good concept though

I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Geek Squad never used but heard a lot of good just hope I never need to use the service.

I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

Simple advice from a geek squad representative helped me complete the set up on my own.

So glad to have a warranty with this product! It makes it easier to spend the money on it.

Great Insurance to back up any problems you may have with a 65 inch LG TV

5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

Most excellent dudes to protect your package cause it's no fun when your package is broken

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.