Customer Ratings & Reviews

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

This unit is a great clean power source to have and has 11 plugs on the back to plug your tv, xbox, computer, printer, sound bar, that protects them from power surges and gives you clean power no distortion, HIGHLY RECOMMENDED!!!!!

I would recommend Geek squad warranties on anything expensive. a few hundred dollars saved me over a thousand dollars in replacement costs.

This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

They seem to do a good job of taking care of you and honoring their word

The staff were very friendly and very knowledgeable and werent pushy for sales.

Great protection with BestBuy you can always be sure they will fix it or replace it

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

If I could sing a song about getting a protection plan, thats exactly what I'd do.

Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

Peace of mind incase of a problem. Reasonable pricing for the coverage.

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.