Customer Ratings & Reviews

I've had my TV less than 2 years and I've had to use this service twice already. LG is great but the panels and main board are known to have issues occasionally.

[Employee of bestbuy] Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

The Geek squad technician really knew his job. He helped us with getting a replacement

Perfect service. A great value. Great service from the Geek Service.

Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

Geek squad is always great and willing to help out with any questions we have!

The Customer Service Agent was very helpful and the Price was good

Came in on time and two people dropped off the tv. Very nice.

I haven’t used it yet but in my opinion, it is a must-have.

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

Having a Protection plan is always a good thing when you think it might not last as long as the warranty

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

We will see how was servic next two years great job.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Love their warranty on anything. We only buy from Bestbuy because of warranty and excellent Geek Squad