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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 30,861 reviews
  • Rated 5 out of 5 stars

    Geek Squad the Super Heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good on paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the Bedroom - Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these TV's for my bedrooms. I put one of them in my master bedroom to replace my 46 inch Samsung 3D TV that broke. Needless to say, it won't be staying!!! I much prefer the larger screen, however, for the other bedrooms in the house which are not as big, this 32 inch model, at this price point, is a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their support has been great so far. I have needed their help several times. I am technology challenged so their help is very important. So Glad I purchased their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your stuff. You spent the money buying it and potentially spend a few hundreds on it so why not protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have especially if you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for electronics especially if you have kids! A lot of their plans cover accidental damage etc...You will have peace of mind so I recommend you get it if you find value in it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage at a great price. Offers 2+ years. Easy to use coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $350 purchase price of the TV brought the geek squad protection program down to $50 for five years good value in peace of mind

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! That's awesome to hear! It definitely is great to cover your investment just in case something goes wrong. If you need any help or have questions, please let us know.

  • Rated 5 out of 5 stars

    Installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent options crew did excellent and professional work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, great value for peace of mind. Also get the reliability of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, I always get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to all to take this option…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the best service in radio installation. Very professional and on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a great program for “peace of mind” on any of your devices. I purchased the plan with my 75” tv. This a great plan for your investments with Best Buy. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very responsive and attentive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick response when TV went down, Had replacement within a week!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty has been enhanced and now is better than ever with replacement terms. Only warranty on the market that protects against burn in. Must have for OLED tv

    I would recommend this to a friend