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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 30,861 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase and the customer service received at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service easy going people quick to respond gave me the info I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2-year protection plan when offered. It has helped me tremendously over the years with items that stop working after the 1-year warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    future hope of being unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV and added the Geek Squad protection in case of future repairs. Hoping we won’t need to use the service but if we do I hope they provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad protection and services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan because you can never be too safe. Worth the money. Have used it on other items that I have purchased and saved me the money and hassle of needing to purchase the product again with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad bring relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service They fix my tv at my home well recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad are on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup at store was so easy. Squad was assertive and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had anything installed in my house but when I go to the store they are very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to use it yet. Hopefully that I don’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have protection, anything can happen! Better safe than sorry.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad installed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent service and great knowledge! Highly recommend for a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezcam357

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always include extended warranty. You will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with the instruccions and great working skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And it always pays to cover a expensive item for s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who buys a good product and and not add the protection plan? This protection plan is one of the best compared to others. Always get the Geek Squad protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad it is there when the TV’s are built so cheap anymore.

    I would recommend this to a friend