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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 30,861 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price ($189). Hope I don't have to use it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhanced Computer Performance,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my prior guarantee and the attention received was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty always brings me back to bestbuy. It makes my purchases easier because i have piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been a useful purchase in case any I goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been a useful purchase in case any I goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection makes me feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed to feel safe and secure. Great protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add On to Reduce Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always renew my protection plan. The Geek Squad has been great in helping solve my problems in a very timely manner: no matter what the issue is. Great work Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value always get the warranty so easy to use if you ever have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value always get the warranty so easy to use if you ever have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Would recommend it to anyone. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for open box and expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable

    I would recommend this to a friend