Customer Ratings & Reviews

It’s always worth it to protect yourself, you never know what could happen!

Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

Beautiful color amazing size and as always the best picture from Samsung

Great protection for my new TV, not much money, and its for 2 yrs.

This GSP 5 year plan saved me on 77” oled tv. Was replaced

This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

I purchased this from Geek just in case I had problems after mfg warranty, I haven't had to use it so far, but confident they will be available if needed.

Amazing Quality and service. One of the only coverages for OLED TVs

Small price to pay when you don't have to pay to replace a piece of equipment because you got the warranty they will fix or replace I suggest getting it for any large purchase total money saver

I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

Great tv for the price picture quality is good for streaming

The tv was the best I ever had good 4k quality also the tv had uled

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

Bought this for a TV that the kids will use and will probably need a repair down the line. Geek Squad always does a good job repairing, replacing or reimbursing.

picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

Very helpful and nice to deal with - thanks and worth it