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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 30,861 reviews
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must have! Simply looking out for my best interest with the purchase of my Surface Pro 7.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Protection for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get and it’s one of those things that it’s better to have it and not need it then need it and not have it. Always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value and yes you will definitely be using this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always looked at Geek Squad Protection as a no brainer. They respond appropriately and my product can be repaired or replaced with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t had to use this offer except for the original setup questions we had while it was being setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff are always knowledgeable and reliable. The install was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet which is a good thing, but I’m glad I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty great price and covers a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything including replacement if needed also geek squad will come and take it down if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this “just in case” for the 86” TV I purchased. Best Buy always has the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician who installed the tv was on time and very professional. Highly recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great quality at a steal of a deal....very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought the warranty before and it paid for its self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for extended coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is reasonably priced with more than reasonable terms. Service is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to some extended warranties best buy has the best with geek squad. I have purchased this protection on almost every major purchase made at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the protection plan on various products before. It has been a very great benefit to me in the past, so I definitely recommend it.

    I would recommend this to a friend