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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 30,861 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a peace of mind and worth the buck to get this protection!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefect this was helpful it got me a new tv everybody was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and good sound. Setup was not difficult. I would purchase again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of thoise things I hope I never have to use. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having IT support on call any time any day....will keep my protection going for a long long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, you buy a warranty in the hopes that you never have to use it, but if you do need it and don't have it; it's gonna be a bad time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service is the best service! Always there when we need them and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the Geek Squad! There to back you up if you need it... But hopefully you won't!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on my TV/computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need you guys, whether it’s my computer, tv or appliance, you guys always come thru

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good product So far so good no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on all the items you purchase because anything can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can be worry free for 5 yrs. it’s a small price to pay on a tv that’s for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best piece of mind if any problem occurs. Service and repair cost are expensive. The small amount for a warranty is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from multiple Geek Squad personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were courteous and professional. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use this yet but it is worth getting on the more expensive items for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 2 year protection plan. For $20 a year they will come out to my house if anything happens. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Is Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very cordial and professional in my home set up. I plan to use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend that all customers include this product with all purchases.

    I would recommend this to a friend