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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 30,863 reviews
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not buy the 75 inch tv without some type of extended protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the service you NEED when you make any kind of electrical purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad honor my warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a must on every appliance you get. Good service when you really need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad protection great plan I always buy this to protect all my things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for big purchases. I have need the protection several times and its never an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a quick exchange was great amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Agents connected washer, dryer, and TV's. Free haul away was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty by far. They’re easy to reach and are very accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents helped put in my truck and insured it was secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good option to get although we did not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I bought the protection for my tv! You never know when something might happen and having Best Buy protect my stuff is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and efficient. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell you how relaxing it is to have the geek squad 5 year warrenty on my TV! Will always get that peace of mind on my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, but Geek Squad has always been there and fixed the problem in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to retain their service, I purchased it for peace of mind because life happens and when it does, the end result tends to be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and how clear everything was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it but it’s not to know I have it if I do need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this but knowing i have it gives me peace of mind!

    I would recommend this to a friend