Customer Ratings & Reviews

Always good to have this service and a warranty on your products you buy.

[Employee of bestbuy] It's a tough image TV you'll never regret getting one

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

I bought 2 of these TV's for my bedrooms. I put one of them in my master bedroom to replace my 46 inch Samsung 3D TV that broke. Needless to say, it won't be staying!!! I much prefer the larger screen, however, for the other bedrooms in the house which are not as big, this 32 inch model, at this price point, is a good choice.

I'm hoping it is good but havent had a reason to use it yet

Courteous and quick, definitely worth getting with purchase

Always get insurance for tvs. It can last forever or die anytime!

Great warranty a little expensive but hopefully it’s worth it if something goes wrong.

Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

Worthy purchase to go with my TV. Even good quality TVs do not last as long as they did twenty years ago and protecting your purchase is more important than ever.

Gives me piece of mind. I have had the Geek squad come and fix my refrigerator. He was right on time and fixed the problem right away.

Knowing that your purchase is protected is great! It has helped me on a few occasions.

Great to have coverage if anything happens. Worth the little extra.

I always get these because if you don't the device will break and cost a fortune to get repaired

Geek squad protection is a must have for all owners of a tv!! Especially a smart tv, since geek squad can fix the problems associated with the smart fire tv I bought!

I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

Easy to use and gives me piece of mind against costly repairs.