Customer Ratings & Reviews

I love my new tv the setup look really nice on my basement..

5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

Definitely a plus to buy a protection package in my opinion. Geek squad seems to be making their protection packages more affordable which is a plus. The warranty covers a remote control replacement too and that could be beneficial with small Children’s and dogs. However trying to get help when needing to use the warranty can be troublesome and time consuming.

love the tv! has been working perfectly since i got my hands on it

These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.

Nice picture and audio quality. Great value for the money

Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

Haven't had to use Geek Squad yet for any broken items but have purchased open box items in the past that they have certified and the items are always exactly as described so they seem to know how to rate items and what comes with and how to use a device. Geek Squad was also instrumental with getting me a refund on an installation gone bad on my dishwasher (note - Geek Squad wasn't the installer).

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

Very helpful and knowledgeable about the concerns I had.

Great TV and picture! Makes watching sports and movies a different experience.

I love it so much. Such a great deal. Awesome investment.

I strongly recommend purchasing the Geek Squad Protection for any major purchase you make at Best Buy! We had purchased our TV three years ago when one part of the screen went dark. We called and they sent someone to our house (we are 90 miles from the nearest store), who said it couldn't be fixed. Once their insurance reviewed it, we were given store credit towards a new TV. Pay for the Geek Squad Protection...you may never need it, but if you do, it will be money well spent!