Customer Ratings & Reviews

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

Geek Squad are always Excellent! Very important to have

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

excellent service and above all they have people who speak your same language

The Geek Squad is always on call when you need help with the product you bought

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

I love my fire TV!! The best decision i have made.

We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

A very good service they work fast and fix my problem

never had any issues and they treat customers with the upmost reapect

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.