Customer Ratings & Reviews

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

Came in on time and two people dropped off the tv. Very nice.

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

Surround quality and bass are amazing. Mightve gotten too much volume for our house

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

Haven't had to use this service yet because my sony tv boke within the first year.

Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

They were great for setting up my mom's t v And it's big enough for her to see

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

This unit is a great clean power source to have and has 11 plugs on the back to plug your tv, xbox, computer, printer, sound bar, that protects them from power surges and gives you clean power no distortion, HIGHLY RECOMMENDED!!!!!

The Customer Service Agent was very helpful and the Price was good