Customer Ratings & Reviews

Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

Seriously, for the price and peace of mind, foolish not to. Geek squad us great.

Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

It is a piece of mind. Great way to protect your purchase. when something goes wrong with our equipment Geek Squad is there to fix it or replace it.

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

We bought this for "protection" but have not had to use it.

I bought and used the extended warranty from Best Buy and recommend it to everyone.

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

Easy to set up works just as advertised and using your amazon account can speed up the process.

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.