Customer Ratings & Reviews

Well worth purchasing on an expensive oled tv. Reasonable for 5 year warranty.

Love getting this kind of protection! I've always gotten protection with anything I've gotten from Best Buy and they never disappoint.

Repair man came out today to check out my TV not holding antenna channels. Great not to have to pay for the trip.

Great TV, with good quality of both visuals and SOUND. We have a soundbar that we got from a friend when they moved but even before the sound bar the sound quality was amazing. 4yrs later we are still so happy with this purchase

The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

Always like a good protection plan just incase something happens.

Excellent I recommend them 100% thank you for a great service.

Well worth it considering most new TV’s only last 5-7 years tops. This way I am covered and can maybe save money in long run.

Just the right size Tv for a small apartment . NO problems love it and the price was great. Bought the 5year warrenry for 30 BUCKS CAN NT GO WRONG

5 year Geek squad protection is essential in 2025. If the TV is going to give you problems it is most likely to occur in the last 2 years of your protection period unless you are the unfortunate one to have purchased a "lemon". Granted not all Geek Squad technicians are top notch but in general they provide responsible care when called and you may be lucky enough to get a technician that is beyond excellent. In any event a 5 year protection plan is essential when making such a substantial purchase.

Member came out to check tv, unable to repair so they refunded full amount of purchase.

Haven’t had to use it, but always plan ahead. I have heard great things about the service of the geek squad.

Great Service has Solved Problems. and transferred data from old PC to my new one

Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b

Widely recommended Know their stuff Great job squad

great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

Love that I was able to get warranty for my purchase

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

I paid for a 2year warranty. When tv went out and i called, i was told they didnt sell the tv in that size(58") any longer so i would have to pay $80 difference for a bigger one,plus $63 for a new warranty or they would refund me for what i payed for tv a year ago. Im confused. What was the need for a warranty if they werent going to honor it? Customer service is nasty and very unprofessional.