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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 30,824 reviews
  • Rated 5 out of 5 stars

    protection much appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have appreciated the follow up with protection plan when computer developed a virus. The team was knowledgeable in repair and turn around time was minimal. Would recommend to anyone for having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used the Geek Squad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used to Geek Squad yet haven’t had to. Daughter set it up to Alexa to turn on & off. Go to selected channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad as the television is running perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranties from Best Buy. They make my life a lot easier if an accident happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it would be cheaper to purchase than buying another new tv if this one has a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and worth the money. I highly recommend to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my TV fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use it and it saves you money. It's worth the extra y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always best buy always takes care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect warranty ...... Just in case something were to happened....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed problems asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on repairing your devices and give you a good explanation of things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for tv at cost. Seems like Ive had it forever and I still have 3 yrs remaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you put the protection on your Best Buy tv?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy honors their warranties!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for Best Buy honoring our 5 year Warranty on a tv we purchased. Finally a company that actually stands behind what they sell!!! We will definitely buy here again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are very good for the products I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection to get in my opinion! In my opinion it’s piece of mind knowing if it breaks down you are covered! In my it is worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with all of the problems I was having with my devices and fixed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that I good a very good value for the money. Basically $41 for each year for the confidence that your tv will be taken care of.

    I would recommend this to a friend