Customer Ratings & Reviews

I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.

Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

Geek squad protection is a must. So worth the money. I get it on almost everything I buy from bestbuy. Expensive tv and xbox remote broke.80 bucks was alot cheaper than having to buy new one.

Great product excellent customer service in-store and online highly recommend bestbuy

I've thankfully only had to use the protection plan a few times, but the service and resolutions were always satisfactory. I wouldn't get for cheap items, but anything over $500 is definitely worth it! I buy many items from best buy, and always get the protection plan for major items.

price worth it for peace of mind. haven't been disappointed yet.

No like to expensive and illustration educational purpose

Very good buy Excellent customer service representative online!

Nice to have the service to prevent any issue and they help me a lot

Easy to use when needed to use the greek squad, you also just ask simples questions too

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

I decided to buy extra protection for my tv and chose the 2 year warranty. I figured buying a floor model it was worth it for the extra protection and I wasn’t wrong. I was having issues with the smart tv connecting to WiFi and simply scheduled an appointment and dropped it off for repair. The turn around was great and the best thing is that there was no cost to me.

We purchased a Microwave for our granddaughter going to college. It was reasonably priced and she was happy that shew had coverage during her next 4 years at college.

This is much needed warranty if you don't want to pay annually

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

I always believe in purchasing extended warranty on expensive items and this TCL 65" Q TV was no exception. In the past whenever I had problems with my other TV's, etc. the Geek Squad was right there to make things right saving me a lot more $ than the Best Buy protection cost. It really is a good investment.

Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

Great service and set up. Amazing job. Wonderful guys

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle