Customer Ratings & Reviews

I would say highly professional and fast. I always will get a warranty through them.

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

Great graphics for The price. Its also nice how they have the quick pick options for a few apps on the remote

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

Always worth it to get the protection plan. Bestbuy makes it so easy.

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

The agent set the TV up did a sort walk of how to operate TV and the function

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

I have had this warrenty before was never dissatisfied.they always took good care of my tv

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

I love the Geek squad. They are honest and let you know if they cannot fix your product.