Customer Ratings & Reviews

I love the Geek squad. They are honest and let you know if they cannot fix your product.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

TV was mounted by a friend. Have used Geek Squad in the past.

Always a good idea to get when you are purchasing open box items or electronics for kids.

But overall thank you to the Geek squad online customer service team.

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Awsome a must have for kids! Since there so careless about there belongings at a yound age

Best service. Answers questions in a way you can understand how

I haven't used the geek squad and hopefully I wont ha e too.

These warranties have suited many times. I usually don't buy them outside of Best Buy because I know they are a rip off. Best Buy honors their warranties.

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

Great service. The workers were very accommodating.. we accidentally gave the old address TWICE! But service workers were Very understandable and just demonstrated amazing professionalism.

With today's electronics I wouldn't even take a chance without this warranty.(2-Year Standard Geek Squad Protection ) . If something goes wrong with your purchase during that time they will take care of it. I myself will get the extended warranty when it comes up.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

I haven't taken advantage of the service yet but it is good to have the peace of mind.