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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30784 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 30,784 reviews
  • Rated 5 out of 5 stars

    Geek Squad is such a life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in setting up and connecting my huge and big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class technical support and knowledge of everything in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they did a great job of setting everything up for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To the Geek-Mobile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my Geek Squad protection service provides me with a definite peace of mind. I would not purchase an electronic product without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get it for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind if you want extended warranty. Just few times I bought something without extra warranty and I regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides excellent quality as always. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aprerty good value considering how often electrons fail if used a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good TV for my son room bestbuy had the best price and i like there Geek Squad Protection i used it before on another item no hassle return for a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome never had problems with geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended protection for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can either take your product in or they will come out. It’s so convenient to be able to see and speak to an actually person rather than sending your product off somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn’t you?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to use the warranty, but with how fragil technology is, a warranty is the smart thing to do. 5 years, 70.00, if it makes you feel better that’s less than 4 cents a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy a TV get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2yr protection plan has came in handy a few times. If I didn't have it I would have been stuck buying a new TV. I recommend it to everyone buying a new TV. It's a life saver!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained our warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful to answer our questions

    I would recommend this to a friend