Customer Ratings & Reviews

We would never buy a TV without a protection plan. On a previous TV we bought years ago, it came in handy. It wasn't able to be fixed and the plan let us replace it with a new TV. All we had to pay was the difference between the two TVs and a new protection plan. Was well worth the extra money for us for that situation

Good waranty and help with your device. They help in the future to

This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

It was not very expensive to add the extra warranty.

Cashed my last 5 year warranty in when 75” TV had a bad motherboard. Purchased again. It’s 20% insurance that something will happen in five years to a very complicated electronic. Becoming more and more a required cost of ownership.

I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

They are there to help always with any problems you have.

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Very great and informative, i feel more positive with my purchase

The agents came out to my home to fix the speaker on my Samsung TV. The TV was bought new but the speaker was faulty. They fixed the issue and were out in about 20 minutes from my home.

The best GEEK SCUAD service I ever get in my life.

Purchased this service agreement with the purchase of our new 85" TV and mount.

Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

Love this wall mount very sturdy would recommend this to everyone

The delivery guy was nice, professional and carried the TV with care.

Where else can you get the BEST prices on the BEST electronics with the BEST delivery and BEST customer service??? Only BEST BUY!!!

Haven't had to use their services yet but will with the computer I just bought

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

Very helpful with any questions that you may have. The plan is great to have because you don't have to worry about if something happens to it then it is covered.

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.