Customer Ratings & Reviews

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

Made the mistake of buying a TV and did not put the extended warranty insurance on it sure enough after two years later TV went out and and had to buy new one and this time I got the extended warranty on it just incase

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.

Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

Protect everything as long as you can...technology is always messing up.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

Small price for peace of mind! Good way to protect your electronic purchases.

great warranty great price definitely recommend its totally worth it in case something goes wrong

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.