Customer Ratings & Reviews

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

I haven't used jt yet. But is nice to k ow the Geek Squad us there to help anytime. :)

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Haven't had to use this service yet because my sony tv boke within the first year.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Piece of mind when dealing with flat screen led television

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

I wont buy anything from best buy with out this great service

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

The geek squad is always so helpful and knowledgeable. They are also very friendly.