Customer Ratings & Reviews

Great product and protection was super cheap too!!

Decided to go for the 5 yr warranty since the Toshiba we bought crashed after 3 yrs on a 2 yr warranty

Geek squad has been able to help me with all my products

I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

The agents took the time to explain every feature and details

Getting a 5 year on a TV almost guarantees you a new TV for the price you paid! It's completely worth it! I stand by Geek Squad and their commitment to quality service! Highly recommend it!

I have purchased quite a few products from Best Buy and I always choose to add Geek Squad for anything with moving parts. I have had to use the service a couple of times and am very happy with the outcome.

The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

Very good service of very good quality recommended fast installation

Nice buy. On best buy. I recommend all my friends and family

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

I would recommend getting a warranty just in case some goes wrong with your item…

very good service, everything was set up correctly and is working well I' m very happy with instalation

This is an improvement to the previous product. I am trusting it will be an even better resource for my equipment protection.

Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!