Customer Ratings & Reviews

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

Geek squad protection is well worth the money when buying expensive TV After spending 2or 3 k. Last thing you want is a problem

So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.

What can I say about the Geek Squad? They're great.

Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

Awesome service. Quick and easy service and handled it without question.

I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

The best very easy for installation I recommend for my friends

Love the service with Geek Squad no worries makes life easier.

Excellent customer service will purchase every time I buy a TV

Best tv ever I can speak & change items, record show. Beautiful picture & sound quality. Pairs well

Bought an OLED C1 so this was a no question you could never be to safe and best buy has always been a trusted service!

Not a bad price for 5 years love how Best Buy does this thanks again

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

I rely on them whenever l get into technical difficulty. Everyone is professional and attentive. Great for peace of mind.

Best Buy has the best warranty hands down! I have purchased Geek Squad warranties for over 5 years and I feel so good about having that sense of security.

We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!