Customer Ratings & Reviews

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Amazing protection life saver for everyday life. Choose me for the 400

Haven’t had any problems as of yet. But definitely recommend the service

Worth the price. I take care of my stuff but you just never know.

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

Really worth the value! Enjoying the assurance of the warranty.

Geek squad helps you rest assured when making high dollar purchases.

Customer service is so welcoming i actually felt safe

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

Have never had to use this but appreciate i purchsed for peace of mind.

Best Best Buy around I love this store and the employees are nice and friendly

Great to have a warranty beyond the basic one . Price was good.

A must for ALL electronics. We buy with everything. In fact, bought a TV in 2019. The last I leg broke off 4.5 years later. Geek squad se t it back for repair ( which we knew couldn’t be done but went thru the process). We received a text allowing us to watch the entire process. Less than a week later, we were approved for a replacement. Since our TV was no longer offered, we received a full refund. Who does that for a TV leg? Well worth the extra $59.99, to get $290 back. Con: the refund comes on a Best Buy card so you HAVE to buy your replacement at Best Buy. We don’t mind but you might. Amazon does the same with warranties. We like the Allstate warranty best ( formerly Square Trade) because you get an actual refund but we still love Best Buy.

Very professional installers. Definitely recommend

Excellent price for 5 years of protection against any situation

Gives me the peace of mind just in case something were to happen

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!