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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30533 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 30,533 reviews
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and i hope i never do but glad i have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection Overall rati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection Overall rating* Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dynamic picture and seamless clear crisp sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i never have to use this but samsung provides good quality products but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is nice to have when it is needed. Havent needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super helpful and friendly. Made the whole installation process smooth and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and send out knowledgable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty for my TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put extended warranty on all of my electronical devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have if something goes wrong and the chat is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with purchase when we order our tv for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard protection is a must to keep your quality items in Tip-Top shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat a 5 year protection program as good as this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and tv for the price. Really impressed and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use geek squad at this time. Maybe in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+ Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very happy with our purchase. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a five year warranty on any electronics these days is a very smart decision. It’s well worth the money because of the product has issues before five years is up. It’s gonna cost you a lot more money to fix it. I would highly recommend getting the five year warranty it has worked well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

    I would recommend this to a friend