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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 30,804 reviews
  • Rated 5 out of 5 stars

    50/50 chance of needing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that things don’t last like they used to. But knowing that, I buy protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek protection with your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year protection is worth every cent of cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Oled Lg CX TV and its great to know that I will be covered should a burn in mechanical issue arise. So far this program seems very good! They delivered the TV very fast as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tommie Spikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever made on a TV. They did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GSHELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately i haven't had to use, but its always nice to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the peace of mind is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS purchase when making a big appliance purchase. Trust me you will need it. Appliances are not made to last now days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not have protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have geek squad protection for everything we have purchased from Best Buy. When an issue has come up they are great with helping out to the fullest extent. If there isn't a fix they are quick to do what's necessary to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have it, hope i dont use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it because something broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have purchased geek squad protection several times on our purchases. We highly recommend it. Geek Squad have always been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. Always super helpful and very punctual. Used in a business and they are good to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I'm covered if electronic devices break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Dependable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek Squad protection on big purchases..It may not be cheap...but when needed its great..saved me a ton over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out there. I highly recommend it for anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I've had to use it and best buy honors their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m saying excellent just for knowing that I have that protection as opposed to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without getting Best Buy’s warranty great service and warranty covers everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't buy online for LG C2, very frustrating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could buy this online, but after many support chats, in which I was told I could buy it online, I was told that I could not in fact buy it online and had to drive back to the store to buy it. (40 minute drive!) Very annoying that multiple employees and support agents had no idea the C2 had to have it's protection purchased in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with my new tv’s, never had to use it and I hope I never do. If I do need it I know they will be there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP a must for TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend GSP for TV's at the 5 year mark because most TV's will last for 4-5 years before dimming wear occurs (with everyday use, not occasional use).

    I would recommend this to a friend