Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 30,820 reviews
  • Rated 5 out of 5 stars

    Geek Squad had great Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squaddid a great job to help with an issue with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy’s warranty It gives you a peace of mind with product that’s super expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from the geek squad repair / diagnostic team member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD TO USE IT AT THIS TIME, BUT SURE IT WILL COME IN HANDY IF NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan. They're second to none.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was okay. There's always a long wait time and sometimes what you need can't be fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE BEST BUY GEEK SQUARD TEAM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always to keep their costumers happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sometimes hesitate if it's worth buying a warranty but the service Best Buy provides was really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price and what you're getting? You can't beat that. Be smart. Get Geek Squad protection for your electronics. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always added this additional coverage on all of the products we've purchased from Best Buy. They have always stood behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be part of my 5 year warranty I paid for on my tv. Paid $30 for 5 years great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended service plan and it has been worth every penny it has saved me so much time and money and aggravation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prefect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everybody need this this got me a new tv because my went out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is amazing. Also love buying my products in your store because the service you get is friendly and professional!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy with first experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say...bought their warranties in the past and never had an issue w/ them. Hopefully, won't need them for my new television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gook squad is real good with my products. They have fixed all the problems I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Had a TV go out. It was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been hesitant buying warranties, but this one saved us $$$ when an unexpected problem occurred with a recently purchased laptop.

    I would recommend this to a friend