Customer Ratings & Reviews

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

I have never paid for a extended warranty in my life I always thought they were worthless as the life of the product should last longer than what the warranty is offering. But I’m so glad I did. I had bought my dad a TV for Christmas and two years later some thing went out in it. I called the geek squad and they came out within a day and took a look at it. Unfortunately, my dad’s TV had been Discontinued. The part that they needed was unavailable. So they let my dad pick out a brand new TV comparable to the one that he had. Within a couple days they were back at the house installing and setting up the TV. I will always get an extended warranty on some things so expensive.

While warranties themselves are a total cash grab by every company ever, when buying a brand new TV thats $1000+, you'll thank yourself for getting this warranty. I got a 5 year warranty on my 65 LG CX. It covers burn in and will replace the device if anything goes wrong until 2025. Even if nothing goes wrong, that piece of mind is worth it for a $2000 television. No other warranty on the market covers burn in for OLED tvs. And I wouldnt buy a single year play let alone a 5 year plan from anywhere else.

HiSense at its price point is best Television. It serves my purpose very well without spending much. The amount I saved compared to buying expensive TVs, now I can spend on better services like high resolution streaming etc.

I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

It is reallt great and i love it. Would suggest again

Good for all the things that might happen, replace or repair

Never known what can happen but with Geek Squad Service I know I'm covered.

have to wait and see what happens. My hope is that I do not need this service

This is a great protection plan that worked out for me when I needed it. I had a very small dead pixel on my TV and Geek squad came to review it and the issue was quickly resolved as I was given a gift card to get a new TV.

Worth it especially since appliances are but built to last anymore

OLED TVs are known to occasionally have risk of burn in, so geek squad protection is always a great idea when the warranty is only a year.

I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

Everyone I spoke to was fantastic very polite very knowledgeable just the whole customer service they work great

The warrant is a great to have you know you are well protected

There protection adds peace of mind knowing you dont have to ship it out let geek squad handle it thx Guys appreciate yas

Did a awesome job setting me up, and very polite and knowledgeable

Got for my TV and haven’t had to use it but it is nice to have peace of mind that if something goes wrong it will be covered