Customer Ratings & Reviews

Got for my TV and haven’t had to use it but it is nice to have peace of mind that if something goes wrong it will be covered

In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

I love this Best Buy protection the best ever peace of mind

A week prior to getting the protection i was offered it at the time of purchase and i got an extremely cheap open box 4k sony tv and the price of it brand new was $2500, the open box item i was buying was $700 and at the time our purchase they wanted to charge me the protection of a $2500 tv which came out to $550 for 5 years protection, so i went in a week later and a young man helped me get it figured out and I got the protection for the price that I had actually paid for and I was very very satisfied!!!!

I have boughten many electronics from Best Buy over the years. However, I would recommend purchasing extended warranty coverage just incase. I did have a couple repairs done in the past. They were very satisfactorily performed with a high degree of professionalism. Be sure to purchase a Geek Squad Protection plan for all troubleshooting, service needs and operational advice.

Greatest thing I decided to get, I wouldn’t trade it

Well be a great warrenty once Sansung manufacturers expires in a year.

My screen quit working and Best Buy had someone out here to diagnose it and a new TV delivered within a week. Definitely worth the investment for the peace of mind, but the service was much better than I expected going into using it. I’d recommend it and bought it a second time myself with the new TV.

we took care of mounting it. We had our living room remodeled and they put it up for us

The warranty is great. M6 remote broke and tgey sent me a new one

100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

I always buy the protection. I have used it in the past and they are very helpful.

Professional courteous people. Set up everything for me and answered all questions!

Hope I never have to use it, but this is a great and affordable option for accident protection.

The TV was incredibly easy to setup. I have an existing Alexa Fire TV and once connected to my WiFi network, it was simple to clone the apps and settings from the other TV. That is an awesome feature. The only issue I have with the TV so far is that the colors don't seem as vibrant or accurate as I was hoping they would be. For instance, I watched the U of Oregon vs Oregon State football game. The Oregon uniforms were a bright green and the OSU uniforms were orange. The orange looked red and no matter how much I attempted to adjust the color, I couldn't find any way to get it right. Other than that it seems like a decent TV, especially for the Black Friday price.

Have not had the need to use this as yet but will definitely take advantage of this service if necessary.

I havent used it but it does offer peace of mind knowing im covered.

Some of the best service I have received 10 out of 10 woudl recommend