Customer Ratings & Reviews

Great Delivery. Outstanding service. Would recommend

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

Have used the coverage in the past and it is very useful. Have had 0 problems.

Got the warranty in case it breaks haven’t had to use it yet

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Haven’t used it yet but good to know I have it in my back pocket!

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

I have not had any trouble with the TV I purchased this policy for. However this TV replaced another one that I had the Geek Squad protection on. The TV could not be repaired so Best Buy just gave me back the amount I paid and I purchase the TV I currently have. It truly was no hassle.

Geek Squad protection covers everything, very worth it when there is an issue with a product

I don't have a review for this one, hope I never need The geek squad

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Very professional and friendly. Easy replacements good service and customer care team