Customer Ratings & Reviews

Agents loaded in to my car with such professionalism

Excellent picture. Sound not that good. Documentation consists of too many pieces. Why not combine all into one booklet? Mounting feet seem too flimsy. Tipping danger. Feet should be beefed up. Be careful to note overall footprint width. It probably will not fit on your existing stand. I had to purchase a new piece of glass to accommodate extra width. Did not notice this because unit was wall mounted in store. My bad.

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

Geek squad is helpful, friendly and makes sure every is up and running before leaving

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

Great guys really friendly, I will definitely recommen this store

Haven't had the need to use this yet, but bought for extra insurance.

Always add protection with quality thease days to prevent problems

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

For big ticket items, this seems like a must have.

Excellent purchase good quality happy with my purchase Geek quad was easy to instill to all my device

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

I've had no beed of this yet, but previous products have been well serviced by them

This Geek Squad service warranty is great. I do not regret it.

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

Great tv and protection plan ! I love my new tv Thank you again