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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 30,833 reviews
  • Rated 4 out of 5 stars

    in home tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope this was a good buy as geek squad service hasn't helped me much in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job helping me with setting up my tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy with first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended service plan and it has been worth every penny it has saved me so much time and money and aggravation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have geek squad protection you are missing out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my home I’m glad it came with my purchase best deal ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered inside and out from top to bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered inside and out from top to bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered from top to bottom inside and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have to secure your item of mishaps and or manufacture defects. You can’t go wrong with having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Geek squad helps all my products stay in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, but is a good idea to get considering our last tv didn’t last us a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to have for any problems that you come across.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Best Buy’s warranty service. It’s a no hassle blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good technicians and they always there for you if you have any trouble with your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reba V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them so far so good great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and convenient service in the event your device needs to be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan provides the necessary peace of mind so I can enjoy the purchase for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sometimes hesitate if it's worth buying a warranty but the service Best Buy provides was really worth it.

    I would recommend this to a friend