Customer Ratings & Reviews

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

Just gives me peace of mind knowing my new tv is covered

Always buy the protection plan when you buy something. I bought some 150$ Headphones for my pc last year. They ended up breaking and not working. I still had the protection plan on it so they replaced it and cause the price went down they gave me a gift card with the remaining balance. Really worth your money to buy the protection.

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

I never had any problems with customer service In my visits they were very responsive and courteous and helpful

I alway purchase Geek squad Protection. It is a very wise thing to do. You never know when you will need it. All you have to do is call Best Buy for them to come out to your house. It is very wise to purchase it. They do very good work.

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

Beautiful tv! Everything about it is amazing and I love it

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

Always get the protection. With our a doubt the best coverage for all items.

Haven’t had to use it yet but good value for what it covers

After buying ii my products, i dont use my plan for now because my products are really good.

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

Always get it. You never know when you might need it.

Great price just in case. Esp for older family members when you’re not around to help.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10