Customer Ratings & Reviews

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

The Customer Service Agent was very helpful and the Price was good

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

Surround quality and bass are amazing. Mightve gotten too much volume for our house

Haven't had to use this service yet because my sony tv boke within the first year.

They were great for setting up my mom's t v And it's big enough for her to see

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

Perfect service. A great value. Great service from the Geek Service.

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

Have not needed to use this for the purchase of a LG 55inch nano cell TV but the peice of mind is worth it.