Customer Ratings & Reviews

Have yet to need the service of the geek squad. I am confident that when I do need the service I will not be disappointed.

Warranty was taken care the day of purchase!!!……..

I feel great I’m covered for 2 years with any tech product in my home! Geek squad has always been very helpful.

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.

I have used the geek squad for years On the tv instalation I had to have your guy come out a second time and fixed the problem your sup contractor did

On larger purchases, almost always purchase the extended warranty. Geek Squad and Best Buy are great to work with, as long as it's all under warranty.

Great to have they do great work…………………………………………..

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

Have a good customer support and very fast service

I receved a great service abd fix the issue until now works like new

Havent neede to use it yet but have used their services in the past for other products

It has always paid off for me. Whether it was repairs, viruses, tech support, it has saved me thousands over the last 5 years. I will add it to Anything I can add it to. TRUTH!

Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

I would definitely recommend this to friends and family!

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

Truly will get it you never know when your tech is going to fail I surely feel better having it.

This was a good price. Haven't used this yet but I have heard really good things about the Geek squad. If when I use it anything changes I will rewrite my review

Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.