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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30203 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 30,203 reviews
  • Rated 5 out of 5 stars

    Replaced at full value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased service warrantees in the past with the hopes of not needing to submit a claim but have confidence in having the coverage due to positive past experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal included in new tv/soundbar purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works with any tv this is just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection plan..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won't need to use this warranty but wanted to make sure we had it just in case.. I'm so tired of buying stuff they come with a 1 year warranty after the 1 year warranty they fall apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift chritmas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for protection of your electronics a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Go Without This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for new companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have protection for a tv with kids running around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and set up. Amazing job. Wonderful guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service stateside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST ELECTRONICS REPAIR IN THE W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE. EXCELLENT APP EXCELLENT EVERYTHING...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, protection plan, and a professional crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard’s Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture and colors are flawless. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Youngens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

    I would recommend this to a friend