Customer Ratings & Reviews

Best Buy has the best warranty hands down! I have purchased Geek Squad warranties for over 5 years and I feel so good about having that sense of security.

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

Can never go wrong by making my purchases at bestbuy. High quality electronics

I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.

Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

Good coverage even for lightning strikes. Glad to have the peace of mind protection on our large purchase.

I have purchased quite a few products from Best Buy and I always choose to add Geek Squad for anything with moving parts. I have had to use the service a couple of times and am very happy with the outcome.

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

Must have on your tech! Lots of money spent for it to not be protected.

I can never have enough of geek service they are just the best

Insurance never can be justified until you need it. Just to be safe and have something in case anything should go wrong or parts become hard to get after 2 years.

5 yr. warranty for $40. you can't beat that. thanks

Purchased for my daughter's tv! We haven't had any damages or need to use the protection but always nice to have especially with children!

Geek squad is great for repairing your products as well as setting up your home with ethernet and cabling locations if needed.

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

The squad always comes through whenever you need them.

This service is worth every penny. I you get locked up on your computer just bring it in and they diagnose it and clean it up

Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.