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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 30,403 reviews
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection has been a great buy to protect and support all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had the protection plan I’m glad we have it Helped us out many times in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek Squad warranties and they pay off. Purchased a TV that stopped working and got all but 50$ back on the original purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don't have to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service reps did an excellent job and customer friendly hopefully my product never breaks but I am confident with there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service if you are not electronically savvy, its worth the money although a bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the warranty. Fast friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but I'm happy to have the security of having it just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use geek squad because the items I have purchased have not caused me any mechanical problems. The people in the geek squad are usually ready and able to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad more than once. They installed our TV mounted on the wall and were very professional. Answered all questions. Cleaned after themselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Semper Fidelis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is always good to have, especially if you can get a few extra year's for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad. don't know what I would do without them! always there when I need them, kind, courteous and patient with someone who is not very tech savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to submit a request for remote replacement and am having a hard time finding where to do this. As long as it’s replaced at no cost I’m cool with geek. Otherwise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abosulte must have if you purchased an expensive item geek squad are very professional amd help full and your In good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and went well. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty to protect my investments in a new tv. It just helps me sleep better at night knowing I’m covered in the event that something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on to your expensive electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for my previous television, the agents are really helpful and its a hassle free process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works great if needed. Hopefully i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works great if needed. Hopefully i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flash from the past!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was fun when i was a kid and now as an adult its nice to play it again with updated graphics. Rated E for everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from the geek squad did an excellent job of installing our new TV and connecting to our other devices.

    I would recommend this to a friend