Customer Ratings & Reviews

The agents mounted my tv and told me I bought the wrong mount. He had one in his truck & it worked out great.

Haven't had to use it yet and in a way I hope I never have to but I am glad to know it is there if I need it.

Haven’t had to use this plan, but I have used these before and I was happy with it. Geek Squad people are great.

Excellent product I recommended to everyone. You will enjoy yourself.

Excellent product I recommended to everyone. You will enjoy yourself.

I always get the added protection - particularly these days on a TV because so much of the "workings" are like a computer.

Protection covers everything. No worries and easy to exchange of replace product with no hassles.

This is an absolute must have ... especially when purchasing high end products ... it s not a matter of if but when

Hopefully wont need to know how good it is as insurance!

I recommend this service. It has worked great for me and they are very helpful and friendly when I come in with a problem on the item I got cover.

We bought this protection plan for peace of mind. Hope we don`t ever need it but if we do, we have it.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Can never go wrong with geek squad protection. I feel, well…protected with their covering.

Its a protection plan what else is there to say about it

I buy my expensive electronics from Best Buy solely because of the protection plans. Never had a problem using it.

Great insurance its a must have for the money follish not to

2-Year Standard Geek Squad Protection I hope I don't need it

Sales Rep was professional and informed of the available maintenance agreement for the 43 inch new TV

Definitely worth it ........ Good deal.............

If you use all the perks or not at least they are available.