Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 30,416 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection to cover my investment! Haven’t had to use it! Hope it stays that way! Have had Samsung for years and never ANY service calls!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Best Buy 5-year Warranty for our 55" Sony TV as an insurance policy. Although the warranty document doesn't state this fact, the warranty begins the day you purchase it.... much easier than dealing with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service out their i always get their services and renew it this always comes in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opportunity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 2 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used geek squad, but when I had questions they always knew how to answer, my things never got damaged so I didn’t use it but great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the add on. They take care of everything for you and no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years hassle free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, and best buy is amazing at price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Geek squad continues to be on top of their game. Very patient service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranties from Best buy. They are the easiest to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend big money on a TV get the 5 year warranty. it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks win

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guy who came and helped me was awesome great service and people skills he knew what to do and helped me ASAP best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service that anyone would be lucky to get ahold off, great overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good for teenagers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always good for teens. You never know what they could do the tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Desi. We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Need protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. Last TCL Roku died exactly 3 years after purchase. I didn’t have protection.

    I would recommend this to a friend