Customer Ratings & Reviews

Television works fine and I am satisfied with the performance.

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

very good place when in need for repair or just in case a accident

Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

I haven’t used it yet but in my opinion, it is a must-have.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

I always get the extended warranty on large purchases. First time i added it years ago it saved me a lot of money

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

Love the geek squad They are there for you whenever you need them really knowledgeable great bunch of geeks geeks

Never leave Best Buy without it. Protection value outweighs not having it at all.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Came in on time and two people dropped off the tv. Very nice.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

If you buy any items, you better get protection for what you buy. Get geeks squad for the protection and relax.