Customer Ratings & Reviews

I have used this service to correct both major and minor problems with my computer and have been impressed by the knowledgeable, courteous and patient service.

The 5yr protection plan is awesome. I've used it on a couple of my purchases. Worth the investment. Thanks

I have purchased a few products and i always get protection. For the most part all my purchases have surpassed warranty but always there for any questions and provide quick services

Great deal and cheap would definitely recommend never know.

Have not had to use it yet, but is a good value. If you divide the price by the 5 yrs (60 months), it’s just a couple of dollars a month for the piece of mind it provides

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

Very nice customer service. Quality atention and very nice organization

I always attempt to purchase the Best Buy warranty because I deal directly with them instead of mailing stuff or worse. I purchased it at a reasonable price for 5 years.

Great service! Had my car stereo installed by these guys! They were very knowledgeable about what other parts were needed as well as the install itself. I would recommend!

The mount was easy to mount and it has held the largest TV I ever owned. I thought mounting it would be hard but actually was very easy and the instruction were easy also.

The representative was very helpful and friendly she explained everything to me

We have always purchased the geek squad warranty on everything we have purchased with best buy. The plan has proven time and time again to be so worth every penny and every person we have ever had out has been very knowledgable

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

Perfect warranty makes my television purchase worry free

Awesome protection now I can rest assure that whatever happens to my electronics that I don’t have to worry because beat buy will have my back!

The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.

Have not requested support, previous gook squad requests for other devices were good

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

Geek aquas is the way to go if you need help with your products!