Customer Ratings & Reviews

Very happy with the condition of my open box purchase

love the geek squad service. I am amazed on how they solve problems so quickly. They know all products even if they are old ones.

Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

Don’t be a fool. You never know what could happen.

Geek squad had always been reliable and professional

Headphones connect nicely can’t even go outside a little bit and they will connect very impressive product

Good advice. I don’t usually gets protection on my device but for the first time I did it and I’m proud of it

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

I would recommend getting a warranty just in case some goes wrong with your item…

Warranty was taken care the day of purchase!!!……..

Great to have they do great work…………………………………………..

Have a good customer support and very fast service

I’ve had this protection for all my laptop devices. I’ve had damage to a keyboard, computer crash, multiple chargers go out and cd drive break. Thanks to geek squad I’ve been protected!

Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.

I always get the protection plan on my appliences and home devices. Peace of mind

It’s won to know that your television is protected for the first two years. You can call unlimited times & get your questions answered by a professional. I think that is the coolest thing.

There friendly and try to help you the best they can

Couldn't go without it for my TV. Worth it for such a big purchase.