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Customer reviews

Rating 4.7 out of 5 stars with 30570 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 30,570 reviews
  • Rated 5 out of 5 stars

    !00% perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and an affordable solution 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty terms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always to add their warranty cause they always take care of the item without question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for everyone cant go wrong without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying electronics you better purchase Geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the protection with tv it gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service for expensive items!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For expensive items that are new to the market, this is a good deal! My 77 inch TV’s display developed a burn-in after using it for three years and following all guidance to prevent burn-in. This service provide a not question replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad offers great service for repairs if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv so quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good experience in the store employees cooperate and the way they display the items it is so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safe I have professionals that will work on my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad knows everything, really kind people and always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Use Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing up we always had the talk to use protection and I use the same concept for my TV purchases. Using protection gives you the peace of mind that you can do anything and if something goes wrong you have protection.. Sometimes I feel like my TV spys on me but I consider it a friend because I spend all my time with it.. Things are getting serious so pick your protection plan wisely, you may want so settle down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to know i have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a peace of mind I bought the protection plan, but I'm a bit skeptical as to the coverage detail that the sales rep told me that "ANY problems with the TV, I can get an exchange for same model TV or if not available, can get full refund on the TV with credit issued on bestbuy gift card", which does not seem so as I am reading a lot of different reviews about the coverage for this service. I guess I have to be content for the fact that I am definitely covered for repairs (which I am also finding reviews saying that coverage doesn't repair internal screen problems?), but would be nice for the sales person to be better informed or be honest about the coverage, not conning the customers for their own sales quote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Marvin delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on my larger ticket items. It gives me piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it just in case of a failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it. But if needed they will come to my home to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision to get for hassle free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown, have not used yet this yet. We will see how it works in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent investment towards your purchase peac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

    I would recommend this to a friend